FAQS

How long is shipping?

For hair on hand shipping will be 2-3 business days. For presale hair orders please allow 7-14 business days for you to receive your order!

Why is the shipping so long?

For presale orders, after placing your order, it will take about 5 days for the hair to come from my vendor to me. After I have received the hair I will be doing inventory checks. Meaning checking to see that everything in your order is correct. I do wash all of the hair prior to it being shipped out which takes 1 full day to air dry. Which will then be shipped out in 2-3 business days. Please have patience when ordering from HairSoT and have a great day!

Can the hair be dyed and bleached?

Yes! All hair from the website can be dyed and bleached to any color you want!

How long does the hair last?

HairSoT is a virgin hair company. Virgin hair is low maintence and will last 6months- 1 year with proper care. Please refer to the Hair care page to learn how to properly care for your hair!

How many bundles do I need for a full look?

For all straight hair I recommend 3-4 bundles for a full look. For all curly hair I recommend 2-3 bundles!

Can I become an ambassador?

HairSoT is always looking for people to promote their products. For more information on how to become an ambassador or to promote products, please contact hairsot@gmail.com!

How can I track my order?

All orders will be updated with tracking after being dropped off at the post office. Please allow 1-2 days for updates from the carrier. An email with your tracking number will be sent to you as soon as the tracking number is added to your order.